Upon arrival, present printed voucher or display in Travelzoo USA mobile app. Please arrive 30 minutes prior to your scheduled appointment time, allowing you time to enjoy the amenities and facilities. Call 30 to make a reservation mention your Travelzoo USA voucher but do not provide your PIN number before arriving at the spa. Appointments required subject to availability. Voucher can be redeemed immediately valid Mondays, Thursdays and Sundays from 10 a.m. All "no-shows" will result in voucher forfeiture. Merchant Cancellation and Rescheduling Policy: 24 cancellation policy applies voucher subject to forfeiture. You must cancel your reservation directly with the merchant prior to refunding your voucher. If advanced reservations are required, changes and cancellations are subject to the merchant’s cancellation or rescheduling policy, and may result in a fee or voucher forfeiture. At the time of checkout you can make vouchers refundable until they expire, for a fee. Vouchers can be refunded online by going to "My Account." After 14 days, your voucher is nonrefundable. Voucher Cancellation and Refund Policy: Within 14 days of purchase, Travelzoo will give you a full refund if you change your mind or can't find dates that suit you.
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